Integration detail
Appetier + Grubhub integration
Grubhub runs both a marketplace and a direct product, and the two bill differently. Check which agreement you are on.
What works
With your access: Grubhub orders are taken and managed in Grubhub's own tools, on the tablet on your counter. Your Grubhub agreement sets the commission and payouts.
On our own: Appetier runs your direct ordering site, with its fee on direct orders only. Grubhub orders stay in Grubhub's own tools, under your Grubhub commission plan.
What it does
Runs your direct ordering site, with one fee on direct orders only. Grubhub orders are taken and managed in Grubhub's own tools.
Who it's for
Grubhub restaurants who want to grow orders on their own site and keep Grubhub for what it does.
Where Grubhub orders stay
Grubhub orders are taken in Grubhub's own tools, on the tablet on your counter.
What Grubhub's plans include
Grubhub's marketplace plans include placement in Grubhub's consumer apps and a marketplace ordering link. Each plan carries its own commission, set in your Grubhub agreement. Appetier does not change it.
Grubhub Direct is a different agreement
Grubhub Direct is a branded ordering website that Grubhub runs without a commission. It bills differently from the marketplace plans, so check which agreement each location is on.
What Appetier does on its own
Appetier gives you a storefront where guests order from you directly. Its fee counts only orders through Appetier, online or in your store. Appetier never touches a Grubhub order.
Setup steps
Where it fits in Appetier
Your own ordering runs beside your marketplaces, which stay in their own tools.
See online ordering- Keep taking Grubhub orders on the tablet on your counter
- Confirm which Grubhub agreement each location is on
- Set up your Appetier storefront for direct orders
- Share your direct ordering link with regulars
Common questions
Do Grubhub orders reach Appetier?
What is the difference between Grubhub and Grubhub Direct?
Does Appetier charge anything on Grubhub orders?
Launch first, then connect it
Your storefront goes live in minutes from your logo and a photo of your menu. Add this connection whenever you're ready.
