Integration detail

Appetier + DoorDash integration

DoorDash orders stay in DoorDash's own tools. Appetier gives you your own ordering site next to them.

What works

With your access: Keep taking DoorDash orders in DoorDash's own tools. Appetier runs your direct ordering site next to them.

On our own: Appetier runs your direct ordering site, with its fee on direct orders only. DoorDash orders stay in DoorDash's own tools, under your DoorDash commission plan.

What it does

Runs your direct ordering site, with one fee on direct orders only. DoorDash orders are taken and managed in DoorDash, as they are today.

Who it's for

Restaurants on DoorDash who want to grow orders on their own site and keep DoorDash for what it does.

How direct orders fit beside DoorDash

DoorDash marketplace orders stay in DoorDash, where you take them today. Appetier runs the ordering site next to them, for guests who want to order from you directly.

How DoorDash orders reach you today

DoorDash rents its order tablet for $6 a week in the US, or you can run its Order Manager app on your own Android tablet. Your commission plan and payouts stay in your DoorDash agreement, and DoorDash drivers deliver DoorDash orders.

What Appetier does on its own

Appetier gives you a storefront where guests order from you directly. Its fee counts only orders through Appetier, online or in your store. In a month with $2,000 of direct orders and $5,000 from marketplaces, the fee is worked out from the $2,000 alone. Appetier never touches a DoorDash order.

What Appetier does not do

Appetier does not receive or manage DoorDash orders, and it does not send DoorDash couriers. Your commission plan and payouts stay in your DoorDash agreement.

DoorDash support in Spanish

DoorDash runs a Spanish help center for US merchants, and its merchant support line answers in English and Spanish. That covers your DoorDash tablet, orders, and payouts, which stay in DoorDash.

Setup steps

Where it fits in Appetier

Your own ordering runs beside your marketplaces, which stay in their own tools.

See online ordering
  • Keep taking DoorDash orders in DoorDash's own tablet or app
  • Set up your Appetier storefront for direct orders
  • Share your direct ordering link with regulars

Common questions

Does Appetier receive our DoorDash orders?
No. DoorDash orders stay in DoorDash's own tools.
Does Appetier charge anything on DoorDash orders?
No. Appetier's fee applies to direct orders only, and it does not handle DoorDash orders.
Does Appetier send DoorDash couriers?
No. DoorDash drivers deliver DoorDash orders. Direct orders from your own storefront go to an Uber Direct courier or your own drivers.
Is DoorDash merchant support available in Spanish?
Yes, in the US. DoorDash has a Spanish help center for merchants, and its merchant support line answers in English and Spanish.

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