Franchisees and groups
Multi-location online ordering for franchisees, with a fee cap per unit
Run every unit on one menu and one look. Each store keeps its own hours, prices, and monthly fee cap, so a unit's fee follows its own sales.
Works withSquareToastCloverDoorDashand any system that gives you API access
Every unit you add multiplies the upkeep
What you kept straight at one store slips at four, and each unit still has its own numbers to hit.
- A price change reaches three stores and misses the fourth.
- Each store's Google hours drift on their own.
- Guests order from the wrong location.
- One store's sold-out item still sells online.
- Points earned downtown don't count uptown.
- A slow unit pays the same subscription as a busy one.
Franchise online ordering: one brand, run per store where it matters
Everything is shared by default, and a location differs only where it needs to.
01
One menu, changed once
Publish a change, and guests at every location see it about a minute later, unless a location set its own.
02
Prices and items per location
Change a price or pull an item at the one store where it differs. The others keep the shared menu.
03
Hours and prep times per store
Each location sets its own hours, prep times, pickup and delivery options, and when to pause orders.
04
A cart first, then a location
Guests fill a cart before they pick a store. Anything that store can't sell is flagged, never dropped.
05
Loyalty across every location
One program spans the whole brand. Points earned at one store count at the next.
06
A catering menu per location
Each store keeps its own catering menu, lead time, and daily limit.
07
A fee and a statement for each unit
The billing page shows each location's direct sales, the fee so far, and the distance to the cap, updated daily.
Listings kept right at every address
Once you connect Google, Sous checks each location's listings every week.
01
Hours and links on Google
A weekly check fixes hours, links, and categories that stopped matching, one location at a time.
02
Apple Maps, Yelp, and Facebook
The same check fixes hours, links, and address there. Each location is matched once, and Yelp can hold a change for up to two weeks.
03
Pages for each neighborhood
City and neighborhood pages target the searches people make near each of your locations.
04
Review replies in one voice
Every Google review gets a reply in the brand's voice. Reviews of three stars or fewer always go to the owner.
Roll out one unit at a time
Start with a single store, and add the rest from the same template.
01
Launch the first location
Upload a logo and a photo of your menu, and the first store goes live in minutes.
02
Add stores from the shared template
A new location starts with the brand's menu and look. Set its hours, and its prices where they differ.
03
Connect the POS when you're ready
Each Square location maps to one Appetier location, and an unmapped one doesn't sell online. Connecting a POS is optional and never holds up a launch.
What a franchisee pays per unit, and what stays free
The fee is counted store by store.
01
A cap for each location
Growth is 5% of direct orders, and each location's fee stops at $199 a month on its own.
See pricing02
Marketplace orders at every store
DoorDash, Uber Eats, and Grubhub orders land in one queue and print in the POS. Appetier takes no commission on them.
See marketplace orders03
Menus matched to each POS
Prices, hours, and sold-out items update from Square, Clover, or Toast.
See POS syncPreview one of your units before you roll out the rest
The test drive builds a private storefront from one unit's current website, free, with no card and no call. Once you start free, the other locations are added in the console.
- Open the burger
- Pick the bun
- Add the fries
- Add it to the order
- Pick the store
- Go to checkout
- Place the order
- See it confirmed
The POS at each store stays in charge
Connect Square, Clover, or Toast, and prices, hours, and sold-out items update on their own. Groups with many locations can ask for a custom integration.
- Square
- Clover
- Toast
- DoorDash
- Uber Eats
- Grubhub
Multi-location and franchise FAQs
What franchisees and group operators ask.
Can a franchisee use Appetier for online ordering?
Is the monthly fee cap per brand or per location?
Does one busy unit raise the fee for the others?
Can each location have different prices?
What happens when an item sells out at one store?
Do loyalty points work at every location?
What does Enterprise add for a franchisee or a group?
Can we add locations one at a time?
What franchisees and groups read next
Each covers one part of running more than one store.
Start with one unit, then add the rest
Nothing is charged until direct orders come in, and each location's fee stops at $199 a month.