Loyalty
Restaurant loyalty program software that enrolls guests while they pay
A restaurant loyalty program that lives in your checkout. Guests earn on every direct order, with no second app to download.

Friction sinks a loyalty program before the offer does
Most programs lose guests at signup, before anyone sees the reward.
- Joining means a second app and a second password.
- Staff can't see a guest's points.
- The reward shows up a week after the visit.
- The reward costs more than your margin can carry.
Your restaurant loyalty system shows points where guests and staff look
It all runs on orders guests already place.
01
Tiers on spend or visits
Regulars move up by spend or by visits. Each tier gets its own earn rate and perks.
02
The balance in view while they order
Guests see their points before they pick anything. The reward comes off the same order.
03
Points staff can answer for
The balance sits with the order, so staff settle a rewards question at the counter without calling anyone.
04
Rewards spent at your register
A guest taps "Use at the counter" and shows a short code your cashier enters in your POS. Works on Square, Clover, and Shopify, though a sale refunded in your POS doesn't bring the reward back on its own.
05
Points for paying in person
Guests tap "Earn for this visit" and enter the receipt total. On Clover and Toast the points arrive a day later, and a refund after that day leaves them with the guest.
Members keep earning without anyone running it
Every direct order adds points and moves guests between tiers. Nobody stamps a card or updates a list.
01
Reward ideas from real orders
Sous suggests rewards and bundles from what your guests actually order, and you choose which ones go live.
02
Referral credit
A guest who brings a friend gets the credit without anyone checking.
Loyalty takes a few decisions to switch on
Setting the rules takes minutes. After that, every direct order earns on its own.
01
Decide what a point is worth
Pick earn and redeem rates that fit your margin, not a vendor's playbook.
02
Choose the rewards
A reward is a dish you already sell, at the price on your menu.
03
Turn it on at checkout
Guests join while paying. No app, no card, no sign-up screen.
Points follow guests between your site and app
01
Earn and redeem on your own site
Joining, earning, and redeeming all happen in your checkout.
See online ordering02
The balance in their pocket
Guests with your app see their points before they open the menu.
See branded apps03
Winbacks with a reward attached
A member who's gone quiet gets invited back with a reward to claim.
See restaurant marketingSee your checkout before you set a reward
Loyalty lives in your checkout, so see yours first. The test drive builds it from your site, and setting the first reward takes minutes once you start free.

- Open the burger
- Pick the bun
- Add the fries
- Add it to the order
- Pick the store
- Go to checkout
- Place the order
- See it confirmed
Rewards keep up with your menu prices
Connect a POS and each reward uses the item and price you already ring up. Change the price there, and the reward follows.
Loyalty FAQs
Questions about joining, abuse, and moving an existing program.
Is this a restaurant loyalty platform I run beside my ordering?
Can we migrate an existing loyalty program?
Do guests need an app to join?
Which POS systems let guests use rewards at the register?
How do you prevent reward abuse?
Is loyalty available across locations?
How do we measure loyalty ROI?
When do points land, and what if an order is never paid?
What happens to points when an order is refunded?
Can a balance go below zero, and does the guest owe anything?
How fast does a new balance show, and who is told?
What does a restaurant loyalty program cost?
How does a restaurant rewards program work here?
How do I start a restaurant loyalty program?
Why loyalty works best on direct orders
Why a loyalty program works best on the orders you own.
01
Direct ordering benefits
Six benefits, each tied to a check we ran on national brands.
See the direct ordering guide03
Appetier vs Sauce
Compare loyalty and POS sync alongside online ordering and fees.
See Appetier vs Sauce04
Loyalty program playbook
Earn rules, each reward's cost as a share of spend, and a launch plan to fill in.
See the loyalty playbook05
Software that shares the order
What to ask a vendor about loyalty, campaigns, and how each result is counted.
See the buying guide06
Appetier vs Lunchbox
Which loyalty and marketing tools sit in Lunchbox's SMB plan, and which sit in Enterprise.
See Appetier vs LunchboxStart rewarding your regulars on their next order
Go live in minutes with loyalty already on at checkout.
