We aim to align with WCAG 2.1 AA across the restaurant experiences we power.

Accessibility Statement

Read how Appetier approaches accessibility for restaurant websites and apps and our commitment to inclusive experiences.

Accessibility Statement | Appetier

Our commitment

Understand how fees are handled for restaurants and guests.

Fee Disclosure

Details on fees associated with Appetier services and how restaurants configure fees for their guests.

Fee Disclosure | Appetier

Direct orders placed through your owned channels on Appetier are commission free from Appetier.

Direct orders

Restaurants can configure their own fees as part of the checkout experience.

Restaurant-defined fees

Certain payment, delivery, or third-party services may carry additional costs.

Optional and third-party services

Each restaurant manages its own loyalty program and rules.

Loyalty Program Terms

Learn how restaurant loyalty programs on Appetier work, how points are earned and redeemed, and how each restaurant manages its own rules.

Loyalty Program Terms | Appetier

Each restaurant independently manages its loyalty program, rewards, and eligibility rules. Appetier provides the technology but does not operate the loyalty program itself.

Program ownership

Earning points

Redeeming points

Program changes

For questions about a specific restaurant’s loyalty program, please contact the restaurant directly. For technical issues with the loyalty experience, you may contact Appetier support.

Contact

Terms related to payments and settlements.

Payment Terms

Payment terms and conditions for using Appetier services, including billing, settlement, disputes, and PCI compliance.

Payment Terms | Appetier

Billing and settlement

Chargebacks and disputes are handled by the restaurant’s payment processor and the issuing bank. Appetier does not make chargeback decisions.

Disputes and chargebacks

PCI compliance

Orders placed through Appetier are fulfilled by the restaurant you choose. The restaurant is responsible for food preparation, pricing, and service.

Ordering

Charges are processed at checkout by a secure payment provider. Refunds, adjustments, or disputes are managed by the restaurant and their payment provider.

Payments and refunds

Diner terms

Terms that govern use of Appetier by restaurants and diners.

Terms of Service

Terms of service for restaurants and diners using Appetier’s products and services.

Terms of Service

Restaurant operator terms

Account responsibilities

Use of services