Reservations

Restaurant reservation software on your own site, with a waitlist at the door

Guests book a table on your site or join the waitlist from a code at the door. Every booking stays in your Appetier console, not another vendor's guest list.

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Works withSquareShopifyToastCloverDoorDashand any system that gives you API access

The front door runs on too many tools

Orders come through your site, but tables usually don't.

Bookings live in a second vendor's app.
The phone rings for a table in the middle of the rush.
Walk-ins crowd the host stand asking how long.
A guest forgets a booking nobody reminded them about.
Google's reserve button sends guests somewhere else.

A reserve page on your site

Every storefront gets a page with open times for each location. Guests leave a name and email, plus a phone and a note if they like.

Pacing instead of a floor plan

You set how many covers and parties may start in each 15 minute slot. Two guests can never take the same last seats.

Times that follow your hours

Open times come from your store hours, with a per day override for an earlier last seating. You also set party sizes, how far ahead guests book, and a same day cutoff.

A waitlist joined at the door

Guests scan the code at your door and see their place and the wait your host quoted. When the table is ready, their phone tells them.

Reminders by push first

A reminder goes out 24 hours ahead by push. A text follows only if the push goes unopened for two hours and the guest agreed to booking texts.

Confirm and cancel from one link

The confirmation shows on screen and arrives by push and email, never by text. Each message carries a private link the guest uses to cancel, and the seats open back up.

Tables booked by phone

Sous answers the phone, finds an open time, and books with the caller's name and number. It reads the date and time back before the call ends.

The Voice add-on on Growth

Phone answering on Growth comes with the Voice add-on at $49 a month per location. Where reservations are off, Sous passes a table call to your staff.

Bookings typed in the chat

Tell Sous to book Garcia for four at 7, and it fills in the booking form for you to save.

Tonight's book on request

Ask Sous who's booked tonight or how long the waitlist is. It reads the day's bookings and the line for that location.

Reserve a table on Google

Sous points the reservation link on your Google Business Profile at your own reserve page. Guests who tap it on Google book with you.

Set the rules for each location

Pick party sizes, how many days ahead guests can book, and the covers each slot can take.

Print the waitlist code

Turn the waitlist on and print its code for the door. Guests can join only while you're open, and a new code retires the old one.

Run the night from the Reservations page

Staff add bookings, mark parties seated or no-show, and tell the next party their table is ready. The host screen shows which way each guest was reached.

Phone answering by Sous

The same agent that takes pickup orders on the phone books tables where reservations are on.

See Sous

A Google listing that sends bookers to you

Hours, links, and the reserve button on Google stay pointed at your site.

See restaurant SEO

The same site takes orders

Guests who book a table can order pickup from the same storefront next week.

See online ordering

Google opens your booking page

Reserve a table on Google opens your own reserve page. Your POS keeps taking orders the way it does today, and the integrations page lists every connection.

See integrations

Square
Shopify
Toast
Clover
Revel
Micros

Reservations FAQs

What owners ask before they move the book onto their own site.

Does Appetier charge per cover or per booking?

No. Reservations and the waitlist come with Growth and Enterprise at no extra charge. A booking isn't an order, so it adds nothing to your Growth fee.

Can guests pick their table?

No. There's no table map or floor plan. You set how many covers and parties may start in each 15 minute slot, and your host seats them.

Can I take deposits or charge no-show fees?

No. A booking never asks for a card, so there's nothing to hold or charge. Staff can still mark a party as a no-show.

How many booking texts are included?

Each Growth location includes 1,500 booking texts a month, apart from your marketing texts. Past that, each text costs 1¢, up to a limit you set. With no limit set, the message goes by email instead.

Do guests who book end up on my marketing list?

No. Booking texts need their own yes on the booking form, and that yes never adds a guest to campaigns. The form doesn't ask for marketing consent.

Can Sous take a reservation over the phone?

Yes, at any location with reservations on. On Growth, phone answering needs the Voice add-on at $49 a month per location.

Can someone join the waitlist from home?

No. Joining takes the code posted at your door, and it works only while you're open. Print a new code and the old one stops working.

Rewards for regulars

Points and rewards for guests who order direct.

See loyalty

Campaigns that run on their own

Winbacks and follow-ups within the limits you set.

See restaurant marketing

What Growth includes

The fee stops at $199 a month per location.

See pricing

Bookings by phone

Sous answers the phone and books a table while the host stand is busy.

See AI phone answering

Open your book on your own site

Reservations cost nothing extra, and nothing is charged until direct orders come in.