Loyalty Program Terms

Program ownership

Each restaurant independently manages its loyalty program, rewards, and eligibility rules. Appetier provides the technology but does not operate the loyalty program itself.

Earning points

• Points may be earned through eligible purchases as determined by the restaurant
• Earning rates, eligible items, and promotions are set by the restaurant
• Points typically post after a qualifying transaction is completed

Redeeming points

• Points have no cash value and cannot be exchanged for cash
• Points can be redeemed only at the issuing restaurant
• Redemption rules, thresholds, and exclusions are defined by the restaurant
• Restaurants may limit how and when points can be redeemed (for example, dine-in only or specific days)

Program changes

• Restaurants may modify, suspend, or terminate their loyalty programs at any time
• Changes may include updates to earning rates, redemption values, or available rewards
• Restaurants should communicate material changes through their own channels

Contact

For questions about a specific restaurant’s loyalty program, please contact the restaurant directly. For technical issues with the loyalty experience, you may contact Appetier support.